Let me tell you, this wonderful lady went on the emotional roller coaster with my partner and I in finding a new home. She was such a great person to work with and was able to attain a showing at a moments notice on a house. Communication was key and Melissa has it. Provided great communication to us as well as back to the sellers realtor. Her, in conjunction with our lender, Tina Mahn with Benchmark Mortgage here in Toledo, OH make an exceptional team. They each made this entire process so incredibly smooth. Especially with this being our first home. Gold. Absolute gold. I could not ask for anyone better to have worked with on this.